Cycle of a Utility Bill

What To Expect
We currently have four billing cycles based on address. We will let you know your billing date when you apply for Utility service. The due date on your bill is two weeks after the billing date. A delinquent notice is then mailed to any unpaid accounts. The delinquent notice will tell you the amount past due and the date the utilities will be turned off. A 2% late charge is added to all delinquent bills. If you are a new customer with us and have not paid a security deposit, one will now be added to your account. Approximately 20% of all accounts generate a delinquent notice. Ten days after the delinquent notice is sent we have turn off day for the unpaid accounts.