Why can`t you tell me when my power will be back on?
The operator does not know in many cases what caused the power to go out. He has to dispatch a service crew to go out and determine the cause and they decide what needs to be done and approximately how long it will take to fix.

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1. When does the city decide to generate?
2. How does the city know how much power to generate?
3. Why do we lose power sometimes and who do we contact when such case occurs?
4. Why do I have trouble getting a call through when the power is out?
5. Why can`t you tell me when my power will be back on?
6. Why do my neighbors have power and I don`t?